Last updated: 7 September 2026

1. Introduction

MediQAI Life Sciences Ltd. respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

• visit https://mediqai.life/;

• contact us through the website;

• request access to a demonstration;

• discuss a potential collaboration, investment or business relationship; or

• otherwise communicate with us.

2. Who we are

MediQAI Life Sciences Ltd. is the controller responsible for the personal information described in this policy.

Company name: MediQAI Life Sciences Ltd.
Company number: 17430558
Registered office: Suite A, 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Privacy contact: Contact us through our website

References to “MediQAI”, “we”, “us” and “our” mean MediQAI Life Sciences Ltd.

3. Information we may collect

Information you provide

When you contact us or submit a website form, we may collect:

• your full name;

• organisation and position;

• email address;

• telephone number;

• nature of enquiry;

• the contents of your message;

• your communication preferences;

• information concerning a proposed collaboration or commercial relationship;

• records of our correspondence; and

• information you provide when requesting or accessing a demonstration.

Information collected automatically

When you visit our website, we or our service providers may collect limited technical information, including:

• IP address;

• browser and device type;

• operating system;

• pages visited;

• referring website;

• approximate location derived from your IP address;

• date, time and duration of visits;

• cookie identifiers; and

• website security and error logs.

Some of this information may only be collected where you have accepted the relevant cookies.

4. Health and other sensitive information

Our general website and contact form are not intended for submitting medical records, diagnostic information, patient-identifiable information or detailed health information.

Please do not send:

• medical records;

• test results;

• information identifying a patient;

• emergency medical information; or

• information requiring immediate clinical attention.

If you voluntarily provide sensitive information, we will only use it where legally permitted and reasonably necessary to deal with your communication. We may delete it where it is not required.

The website contact form is not an emergency or clinical communication service.

5. How we use personal information

We may use your personal information to:

• receive, manage and respond to enquiries;

• provide information you have requested;

• assess requests for demonstration access;

• communicate with prospective collaborators, researchers, clinicians, engineers, investors and suppliers;

• explore potential business or contractual relationships;

• arrange meetings and follow-up communications;

• administer controlled access to demonstrations or restricted materials;

• operate, maintain and secure our website;

• investigate technical problems, misuse or security incidents;

• improve our website and communications;

• maintain appropriate business records;

• establish, exercise or defend legal claims; and

• comply with legal and regulatory obligations.

We will not use contact-form information for unrelated direct marketing unless we have an appropriate lawful basis and provide any choices required by law.

6. Our lawful bases

UK data-protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

Legitimate interests

We may process information where reasonably necessary to operate our organisation, respond to enquiries, develop legitimate professional relationships, protect our website and pursue potential collaborations.

We consider whether these interests are proportionate and whether your rights override them.

Consent

We may rely on your consent where you have made a clear choice, including for certain cookies or communications.

You may withdraw your consent at any time. Withdrawal will not affect processing that occurred before consent was withdrawn.

Contract

We may process information where necessary to take steps at your request before entering into a contract or to perform an agreement with you.

Legal obligation

We may process information where necessary to meet a legal, regulatory, accounting or reporting obligation.

Legal claims

Where permitted by law, we may process information necessary to establish, exercise or defend legal claims.

7. Contact-form consent

Where our contact form asks you to confirm that MediQAI may use the information provided to respond to your enquiry, we will use that information for this purpose and for reasonable follow-up relating to the same enquiry.

You may ask us to stop corresponding with you at any time. We may retain limited information where required for legal, security or record-keeping purposes.

8. Sharing personal information

We may share personal information with trusted service providers that help us operate our website and organisation, including:

• website-hosting providers;

• email and email-delivery providers;

• website-form providers;

• cybersecurity and technical-support providers;

• analytics and cookie-management providers;

• document-storage and collaboration providers;

• professional advisers, including lawyers and accountants; and

• regulatory, governmental or law-enforcement bodies where legally required.

Service providers may only use information as necessary to deliver their services and subject to appropriate contractual and security requirements.

We may also disclose information in connection with a proposed investment, financing, restructuring, merger, acquisition or transfer of all or part of our business, subject to appropriate confidentiality and legal safeguards.

We do not sell personal information.

9. International transfers

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will use an appropriate legal mechanism where required. This may include:

• transferring information to a country recognised as providing adequate protection;

• using approved contractual safeguards; or

• relying on another legally permitted transfer mechanism.

You may contact us for further information about the safeguards relevant to your information.

10. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Unless a longer period is required for legal, regulatory or contractual reasons, our intended retention periods are:

• General enquiries: up to 24 months after the last meaningful communication;

• Unsuccessful demonstration requests: up to 12 months;

• Active collaboration or commercial discussions: for the duration of the relationship and up to six years afterwards where necessary;

• Website security logs: normally up to 90 days, unless required for an investigation;

• Cookie and analytics information: according to the duration stated in our Cookie Policy; and

• Legal, accounting and contractual records: for the applicable statutory or limitation period.

Information may be deleted or anonymised earlier when it is no longer required.

11. Cookies

Our website may use cookies and similar technologies to:

• provide essential website functions;

• remember preferences;

• maintain security;

• understand website performance; and

• measure how visitors use the website.

Strictly necessary cookies may operate without consent where permitted by law. Optional analytics, advertising or similar cookies will only be used after you make the appropriate selection through our cookie controls.

Further information should be provided in our Cookies Policy.

12. Data security

We use reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;

• accidental loss;

• inappropriate alteration;

• disclosure;

• misuse; and

• destruction.

Access to personal information is restricted to people and service providers with a legitimate need to use it.

No internet transmission or storage system can be guaranteed completely secure. You should avoid sending sensitive or confidential information through an ordinary website form.

13. Your data-protection rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your information;

• ask us to restrict how your information is used;

• object to certain processing;

• request the transfer of information you provided;

• withdraw consent where processing is based on consent; and

• complain to the Information Commissioner’s Office.

These rights may be subject to legal conditions and exemptions.

To exercise a right, contact us at Contact Page. We may need to verify your identity before completing your request.

14. Complaints

Please contact us first if you have concerns about how we use your personal information so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office:

Website: https://ico.org.uk/
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Children’s information

Our website is intended for professionals, organisations, potential collaborators and general adult visitors. It is not directed at children, and we do not knowingly collect personal information from children through the website.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

16. Third-party websites

Our website may include links to websites operated by third parties.

We are not responsible for the privacy, security or content of third-party websites. You should review their privacy policies before providing personal information.

17. Automated decision-making

We do not use information submitted through our general website contact form to make solely automated decisions that produce legal or similarly significant effects.

Website demonstrations or descriptions of predictive technology do not mean that contact-form information is used for clinical prediction or automated medical decision-making.

18. Changes to this policy

We may update this Privacy Policy to reflect changes in our organisation, website, services or legal obligations.

The current version will be published on this page with an updated “Last updated” date. Material changes may also be communicated through the website where appropriate.

19. Contact us

For questions about this Privacy Policy or how we use personal information, contact:

MediQAI Life Sciences Ltd.
Contact: Click here
Registered office: Suite A, 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE